Office Information
OFFICE HOURS & BASICS
While my private practice primarily has held in-person sessions, during this time of coronavirus prevention, teletherapy sessions are necessary. Teletherapy involves some special considerations as indicated on the separate Teletherapy Consent Form.
Email svcarboni@lifechangeboston.com to schedule an initial appointment. Appointments are available on Mondays, Tuesdays & Thursdays.
FEE & CANCELLATION POLICIES
I do not have a sliding scale; thus, all patients pay the same fee. The fee per session is $170.
Payment for teletherapy can be made by credit card or by check due at the end of the month to be mailed promptly after your last session. Checks should be made out to LifeChange, LLC and mailed to: Shawna V Carboni, LICSW at 235 Cypress Street, Suite 01C, Brookline, MA 02445.
Therapy sessions are 50 minutes long, and punctuality is expected. Appointment times are reserved, and the full session fee is owed even if you are late, forget or otherwise miss an appointment. Being detained at work, being ill, or having a sick child are unfortunate circumstances, but do not exempt you from having to pay for missed sessions ~ including teletherapy sessions. To avoid paying for a session, you can cancel 24 hours in advance of the beginning time of the appointment (just like with in-person sessions.)
REGARDING INSURANCE REIMBURSEMENT
I am an "out-of-network" provider. Most PPO insurance plans will reimburse for teletherapy — not, however, HMO plans, Mass Health, Neighborhood Health, nor Medicaid. Also I am not a Medicare Provider. Please check in advance with your insurance company to clarify if, and at what percentage, you will be reimbursed.
OFFICE MAILING ADDRESS
Shawna V. Carboni, LICSW,
LifeChange LLC
35 Cypress Street, Suite 01C,
Brookline MA 02445-6777.
CONFIDENTIALITY
All sessions are confidential. The fact of meeting, any identifying information, as well as the content of discussions, are private and will not be disclosed, except under the following circumstances:
EMAILING and TEXTING
Because conventional email and texts are inherently insecure, the confidentiality of sensitive materials cannot be assured. Therefore, sensitive matters are best not communicated through email or texts. That being said, please know that office voicemails, emails and texts are accessed only by myself, and thus are private.
While my private practice primarily has held in-person sessions, during this time of coronavirus prevention, teletherapy sessions are necessary. Teletherapy involves some special considerations as indicated on the separate Teletherapy Consent Form.
Email svcarboni@lifechangeboston.com to schedule an initial appointment. Appointments are available on Mondays, Tuesdays & Thursdays.
FEE & CANCELLATION POLICIES
I do not have a sliding scale; thus, all patients pay the same fee. The fee per session is $170.
Payment for teletherapy can be made by credit card or by check due at the end of the month to be mailed promptly after your last session. Checks should be made out to LifeChange, LLC and mailed to: Shawna V Carboni, LICSW at 235 Cypress Street, Suite 01C, Brookline, MA 02445.
Therapy sessions are 50 minutes long, and punctuality is expected. Appointment times are reserved, and the full session fee is owed even if you are late, forget or otherwise miss an appointment. Being detained at work, being ill, or having a sick child are unfortunate circumstances, but do not exempt you from having to pay for missed sessions ~ including teletherapy sessions. To avoid paying for a session, you can cancel 24 hours in advance of the beginning time of the appointment (just like with in-person sessions.)
REGARDING INSURANCE REIMBURSEMENT
I am an "out-of-network" provider. Most PPO insurance plans will reimburse for teletherapy — not, however, HMO plans, Mass Health, Neighborhood Health, nor Medicaid. Also I am not a Medicare Provider. Please check in advance with your insurance company to clarify if, and at what percentage, you will be reimbursed.
OFFICE MAILING ADDRESS
Shawna V. Carboni, LICSW,
LifeChange LLC
35 Cypress Street, Suite 01C,
Brookline MA 02445-6777.
CONFIDENTIALITY
All sessions are confidential. The fact of meeting, any identifying information, as well as the content of discussions, are private and will not be disclosed, except under the following circumstances:
- if verbal or written permission is given to provide or release information for insurance reimbursement or coordination of care with a doctor or other treatment provider;
- if directed by the court in certain legal proceedings;
- if a professional consultation is sought to clarify treatment objectives, and how best they can be achieved, in which case no identifying information will be revealed;
- if you are in clear and imminent danger of seriously injuring yourself;
- if you explicitly threaten to harm someone else;
- if information on the abuse of a child, elderly individual or disabled person becomes apparent. Licensed clinicians are mandated by law to report suspected abuse.
EMAILING and TEXTING
Because conventional email and texts are inherently insecure, the confidentiality of sensitive materials cannot be assured. Therefore, sensitive matters are best not communicated through email or texts. That being said, please know that office voicemails, emails and texts are accessed only by myself, and thus are private.