Office Information
OFFICE HOURS
Appointments are available on Mondays, Tuesdays & Wednesdays -- please call 617-782-5020 to schedule an initial evaluation. Sessions are usually 50 minutes, or one hour & 20 minutes, as pre-arranged.
FEE & CANCELLATION POLICIES
Ms Carboni does not have a sliding scale; thus, all patients pay the same fee.
Payment is due at the time of each session, and first sessions must always be paid in cash. Thereafter, payment may also be made by check. There is a $15 charge for bounced checks.
A payment receipt with a DSM-IV Diagnosis will be provided at the end of the month to submit to insurance companies for reimbursement. Ms Carboni does not directly bill insurance companies; however, most non-HMO insurances will reimburse for her services. Please check in advance with your insurance company to clarify if, and at what percentage, you will be reimbursed.
Appointment times are individual reservations, and punctuality is expected. Cancellations must be made 24 hours in advance of the beginning time of the scheduled appointment to avoid paying for the session. The full session fee is owed even if you arrive late, forget or otherwise miss an appointment. Being detained at work, bad weather conditions, having transportation problems, or being ill (unless requiring an ER visit), are unfortunate circumstances but are not exemptions from financial responsibility.
CONFIDENTIALITY
All sessions are confidential. The fact of meeting, any identifying information, as well as the content of discussions, are private and will not be disclosed, except under the following circumstances:
EMAILING
Because conventional email is inherently insecure, the confidentiality of sensitive materials cannot be assured. Therefore, sensitive matters are best not communicated through email. That being said, please know that both the office voicemail and email are accessed only by Ms. Carboni, and are thus private.
Appointments are available on Mondays, Tuesdays & Wednesdays -- please call 617-782-5020 to schedule an initial evaluation. Sessions are usually 50 minutes, or one hour & 20 minutes, as pre-arranged.
FEE & CANCELLATION POLICIES
Ms Carboni does not have a sliding scale; thus, all patients pay the same fee.
Payment is due at the time of each session, and first sessions must always be paid in cash. Thereafter, payment may also be made by check. There is a $15 charge for bounced checks.
A payment receipt with a DSM-IV Diagnosis will be provided at the end of the month to submit to insurance companies for reimbursement. Ms Carboni does not directly bill insurance companies; however, most non-HMO insurances will reimburse for her services. Please check in advance with your insurance company to clarify if, and at what percentage, you will be reimbursed.
Appointment times are individual reservations, and punctuality is expected. Cancellations must be made 24 hours in advance of the beginning time of the scheduled appointment to avoid paying for the session. The full session fee is owed even if you arrive late, forget or otherwise miss an appointment. Being detained at work, bad weather conditions, having transportation problems, or being ill (unless requiring an ER visit), are unfortunate circumstances but are not exemptions from financial responsibility.
CONFIDENTIALITY
All sessions are confidential. The fact of meeting, any identifying information, as well as the content of discussions, are private and will not be disclosed, except under the following circumstances:
- if verbal or written permission is given to provide or release information for insurance reimbursement or coordination of care with a doctor or other treatment provider;
- if directed by the court in certain legal proceedings;
- if a professional consultation is sought to clarify treatment objectives, and how best they can be achieved, in which case no identifying information will be revealed;
- if you are in clear and imminent danger of seriously injuring yourself;
- if you explicitly threaten to harm someone else;
- if information on the abuse of a child, elderly individual or disabled person becomes apparent. Licensed clinicians are mandated by law to report suspected abuse.
EMAILING
Because conventional email is inherently insecure, the confidentiality of sensitive materials cannot be assured. Therefore, sensitive matters are best not communicated through email. That being said, please know that both the office voicemail and email are accessed only by Ms. Carboni, and are thus private.
